JotForm delete app not working

  • Profile Image
    swhitw
    Asked on January 13, 2016 at 03:49 AM

    Hi,

    We use the JotForm delete app to auto remove form responses with sensitive information. It's not currently working and when you try to access it the following message is displayed.

    Can you let me know if it is being worked on?

    Thanks,
    Simon

     

    A PHP Error was encountered

    Severity: Notice

    Message: Undefined index: content

    Filename: libraries/JotForm.php

    Line Number: 136

     

     

  • Profile Image
    mert
    Answered on January 13, 2016 at 07:32 AM

    Hi Simon,

    I tried to use the "Auto Delete Submissions" app and replicated the same issue with you. Now, I'm going to escalate this issue to our developers, so they will be on this problem to fix it. When there is an update, you will be informed from this thread by receiving an email.

     

    Thank you for your understanding.

  • Profile Image
    swhitw
    Answered on January 13, 2016 at 08:22 AM

    Thanks Mert

  • Profile Image
    mert
    Answered on January 13, 2016 at 09:43 AM

    You are kindly welcome. In addition, I can't give any exact release date, because of the work load; but you can be sure that it will be fixed as soon as possible.

     

    Have a great day.