What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Data Protection Law

    Asked by MoviePark on January 13, 2016 at 04:04 AM

    Dear Ladys and Gentlemen,

    we are a German company, which is part of a group of companies with headquarters in Madrid. We would like to use your services, but must ensure that the data that are stored on your server, are subject to European data protection law. Can you ensure that? Your server is located outside of Europe?

    I would be glad if you could give me a brief response in this regard.

    Best regards

    Michael Räcker

    and company part in
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    JotForm Support

    Answered by beril on January 13, 2016 at 08:10 AM

    Hi Michael,

    We store form or any users form data into our servers. All submission data on our server are secure. 

    In addition to that, we're Safe Harbor certified.

    Please, check the guides below for more information:

    http://www.jotform.com/privacy/

    http://www.jotform.com/blog/178-EU-Safe-Forms-Our-Solution-to-the-EU-Safe-Harbor-Invalidation

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.