I cannot seem to get any emails from my Jotform

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    AUSPRO
    Asked on January 13, 2016 at 05:09 AM

    Hi I have created all my forms, but I can not seem to get any emails from Jotform, whether i try to test the email or I submit a form.

    Could you please help?

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    Jan
    Answered on January 13, 2016 at 09:25 AM

    Your email is in the bounce list which is why you are not receiving emails from us.

    I have now remove your email in the bounce list. I also removed it in the suppression list from AmazonSES. Please test the notification by completing and submitting the form.

    Related guides:
    How to setup email alerts to prevent email bouncing related issues
    How to remove your email address from bounce list

    Let us know if you're still having trouble receiving email notifications. Thank you.

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    AUSPRO
    Answered on January 13, 2016 at 03:04 PM

    Thank you that seems to work now.