What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I See Multiple Confirmation Submissions for the Same Transaction, Will This Charge Their Card Multiple Times?

    Asked by PastorJAJ on January 13, 2016 at 08:06 AM
    Lastly, If I see multiple confirmation submissions for the same person and same transaction, will this charge their card multiple times?
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    JotForm Support

    Answered by mert on January 13, 2016 at 09:01 AM

    Hi again,

    If you encounter these kind of situation, to be sure, you need to crosscheck the transactions between those platforms; but you can beat this issue by enabling a "Unique Submission" feature. Below, you will find a detailed guide about how to do it:

    http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

     

    For further asisstance, please let us know.

    Thanks.