If I See Multiple Confirmation Submissions for the Same Transaction, Will This Charge Their Card Multiple Times?

  • Profile Image
    PastorJAJ
    Asked on January 13, 2016 at 08:06 AM
    Lastly, If I see multiple confirmation submissions for the same person and same transaction, will this charge their card multiple times?
  • Profile Image
    mert
    Answered on January 13, 2016 at 09:01 AM

    Hi again,

    If you encounter these kind of situation, to be sure, you need to crosscheck the transactions between those platforms; but you can beat this issue by enabling a "Unique Submission" feature. Below, you will find a detailed guide about how to do it:

    http://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form

     

    For further asisstance, please let us know.

    Thanks.