- rsgraficaAsked on January 13, 2016 at 09:43 AM
i can't see the form on smartphone or in some computer. how i can resolve this problem?
only from some pc i can view the form
- CharlieAnswered on January 13, 2016 at 12:46 PM
May I know if you are embedding the form to a website? You should be able to view the forms in any devices as long as it has a web browser and an internet connection available.
If the form is not mobile responsive, you can enable this option by following this guide: http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive
You can also add the mobile responsive widget to your form: http://widgets.jotform.com/widget/mobile_responsive
If you are still having problems, please do provide us more information on how you are viewing the forms or how it is setup in your end.
We'll wait for your response.