What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Does your form site offer automatic ticket #s to clients who fill out a custom designed form?

    Asked by sharplighttech on January 13, 2016 at 09:59 AM

    Hi there,


    Does your free form template site offer the capability for prospects filling out the form to receive a ticket # upon completion and for us to get that ticket # as well?


    Please advise asap


    Thank you

  • Profile Image
    JotForm Support

    Answered by EltonCris on January 13, 2016 at 01:01 PM

    You can add a Unique ID widget to your form. This will automatically create a unique number base on your configuration. Unique ID will automatically increment on every submissions. Here's a full guide for that: https://www.jotform.com/help/79-Add-Custom-Unique-IDs-to-your-Form-Submissions

    In addition to that, every submission has its unique submissions ID. You can also use this as your ticket number. You can find the submissions ID in your form submissions page or you can add it on form notification so it is included on the email message when you receive it on your email.

    Let us know if you need further assistance.