- sharplighttechAsked on January 13, 2016 at 09:59 AM
Does your free form template site offer the capability for prospects filling out the form to receive a ticket # upon completion and for us to get that ticket # as well?
Please advise asap
- JotForm SupportEltonCrisAnswered on January 13, 2016 at 01:01 PM
You can add a Unique ID widget to your form. This will automatically create a unique number base on your configuration. Unique ID will automatically increment on every submissions. Here's a full guide for that: https://www.jotform.com/help/79-Add-Custom-Unique-IDs-to-your-Form-Submissions
In addition to that, every submission has its unique submissions ID. You can also use this as your ticket number. You can find the submissions ID in your form submissions page or you can add it on form notification so it is included on the email message when you receive it on your email.
Let us know if you need further assistance.