What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where forms are sent

    Asked by goodvj on January 13, 2016 at 10:34 AM

    Hi, we currently have forms and when submit is hit, they go to a certain email address, I am adding forms and want them to go to the same email, how do I do that?/ It is complicated but they are on our site now, can you let me know asap? Thanks - we are good pediatrics 

    Page URL:
    www.goodpediatrics.comnewpateintsectionnewpatientregistration,medicalh<br/>istoryetc

    sent adding forms site thanks same
  • Profile Image
    JotForm Support

    Answered by BJoanna on January 13, 2016 at 01:19 PM

    I have checked all forms on your account and they have same email address set as recipient email address of email Notification. Email address is same as email address of your account jotforms@good.pcc.com 

    I have checked our email log and all submissions were sent successfully. 

    However your form http://www.jotform.us/form/40877764643164  with most submissions does not have email Notification. If you want to receive email when that form is submitted you need to set Email Notification inside of that form as well. Inside of this guide you can find out how to set email Notification: http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    If you want to use some other email address, simply change Recipient email address inside of email Notification settings. 

    http://www.jotform.com/help/314-How-to-properly-Change-and-Test-a-New-Email-Recipient-Address- 

    Hope this will help. Let us know if you need further assistance.