Downgrade to Bronze

  • jross938
    Asked on January 13, 2016 at 10:56 AM

    I upgraded from Free to Silver today, but in review, I only really need Bronze level, so I quickly downgraded.  Since I never used Silver, will a credit go back to my account?

  • David JotForm Support
    Replied on January 13, 2016 at 1:55 PM

    Hi,

    I refunded the portion of your Silver subscription that was not used towards your Bronze subscription.  You should see a $78.00 refund credited to your account in the next 5-7 business days.

    If there is anything else we can assist you with, let us know and we will be happy to help.

  • jross938
    Replied on January 13, 2016 at 2:46 PM
    Got it. Thanks!!
    [cid:image001.jpg@01CC29E7.E8454620]
    John O. Ross, Jr.
    President
    DooleyMack Constructors of South Carolina, LLC
    2420 Mall Drive
    Suite 211
    North Charleston, SC 29406
    843-762-6690 (Office)
    843-762-6691 (Fax)
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    www.dooleymack.com
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  • David JotForm Support
    Replied on January 13, 2016 at 3:49 PM

    You are very welcome!  Let us know if there is anything else we can do for you.