What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    "CHANGE E-MAIL RECIPIENT" condition is broken

    Asked by NGHS on January 13, 2016 at 11:22 AM

    It looks like the form conditions section is broken. Wasn't like this yesterday. Thanks for checking and please view my attachment for clarification. 

    Screenshot
    section thanks and
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    Answered by NGHS on January 13, 2016 at 02:23 PM

    After investigating, it looks like the issue is with the element styles in the DOM. 

    The input field that shows the email addresses currently has an inline style:

    line-height19;

    Because of the style error and the fixed height of that field, the field to appears blank.

    If you take that inline style of  line-height off completely, it will fix the issue.

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    Answered by NGHS on January 13, 2016 at 02:27 PM

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    JotForm Support

    Answered by BDAVID on January 13, 2016 at 05:41 PM

    Thank you for reporting this, I can confirm your finding:

    I have reported this to our second level, you will be notified via this thread when this gets fixed.

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    Answered by NGHS on January 13, 2016 at 05:48 PM

    Sounds good. Thanks for the response, BD!

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    JotForm Designer

    Answered by ibrahim on January 14, 2016 at 04:12 AM

    Hi NGHS,

    Thank you for your feedback. We fixed it. Please, can you check it again? 

    Thanks.

     

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    Answered by NGHS on January 14, 2016 at 09:08 AM

    Confirmed. Fixed. Looks like your developer just needed to add "px" to the style. Thanks!

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    JotForm Support

    Answered by BDAVID on January 14, 2016 at 10:25 AM

    Great! Please open a new thread if you need anything else, we will be glad to assist you.