Merge two JotForm accounts

  • BidOnLeadAPP
    Asked on January 13, 2016 at 11:56 AM
    Hi
    I have 2 accounts,
    Sins my usage is very low at this point can I combine them into one account
    ?
    Would you be so kind as to transfer my forms and respective submission data
    to one account?
    Is that possible ?
    thank you
    ...
  • Mike
    Replied on January 13, 2016 at 12:04 PM

    Yes, we can combine the accounts for you.

    Please inform us from which account would you like to move the forms and data.

  • BidOnLeadAPP
    Replied on January 14, 2016 at 3:46 AM
    Hi,
    Thank you for the quick answer and the offer to help. You guys are always
    great when it comes to support.
    ...
  • beril JotForm UI Developer
    Replied on January 14, 2016 at 9:49 AM

    First of all, thank you so much for those kind words and appreciation. We will continue to do our best to give you the best service you could ever get.

    As my colleague was mentioned above if you provide us username of your accounts we can assist more properly.

     For example: from  account name  to  account name.

    We look forward to hearing from you soon.

  • BidOnLeadAPP
    Replied on January 14, 2016 at 3:46 PM
    hi,
    you are not answering my question
    if form url now is https://form.jotform.com/10964452129
    when you pass it to a new account the url will not be the same..... correct
    ?
    ...
  • David JotForm Support
    Replied on January 14, 2016 at 6:46 PM

    The form URL's will remain the same.  If it is //form.jotform.com/10964452129 now, it will remain //form.jotform.com/10964452129 even after we move the form.

  • BidOnLeadAPP
    Replied on February 2, 2016 at 10:45 AM
    I was wandering if you got my last email ?
    ---------- Forwarded message ----------
    ...
  • Mike
    Replied on February 2, 2016 at 11:51 AM

    Your message was most likely not delivered to our helpdesk. We would like to suggest updating the thread by following the next link.

    http://www.jotform.com/answers/743871

  • BidOnLeadAPP
    Replied on February 2, 2016 at 1:15 PM
    one last question, 
    I want to unite the account to save some money sins my numbers are not as big as they where before 
    1 account username is "alechko" and the second one is "BidOnLeadAPP"
    is that all you need as far as info ? 
    what is my best option to save money ?
     
    thank you 

     

     
  • David JotForm Support
    Replied on February 2, 2016 at 2:49 PM

    Let us know which forms you would like move to which account. 

    For example: from  account name  to  account name.

    You would only need a single account if we move the forms, we just need to know which ones to move and where to move them.

  • BidOnLeadAPP
    Replied on February 3, 2016 at 4:08 AM

    Please move ALL forms from the BidOnLeadAPP account to the alechko Account.

     

    thank you 

  • beril JotForm UI Developer
    Replied on February 3, 2016 at 7:51 AM

    As per you request, I've moved your forms from BidOnLeadAPP to alechko.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • BidOnLeadAPP
    Replied on February 3, 2016 at 2:46 PM
    Thank you
    ...