JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It is not possible to receive CSV or Excel files one your form is submitted. However you can download submissions of your form into Excel, CSV and PDF format.
For Excel, you can follow this guide:
Inside of this guide you can find out how to create a CSV Report:
You can also integrate your form with Google Spreadsheet and once your form is submitted you will receive submitted data there as well. Inside of this guide you can find how to integrate your form with Google Spreadsheet:
Hope this will help. Let us know if you need further assistance.