Form submissions are send to the wrong email.

  • tmad34
    Asked on January 13, 2016 at 12:44 PM

    I used a template from another user as the basis of my form.  I edited the email settings and even sent test emails that were all correct.  However, when someone fills out the form and clicks the "submit" button,  the email notification does not go to me, but to the person whose template that I used.  How can I fix this?

  • Jeanette JotForm Support
    Replied on January 13, 2016 at 4:06 PM

    The form is set up to send the submissions to tm****en@g*********hlive.com

    This is the email in the profile of the account. If you want to change this please follow the guide below:

    http://www.jotform.com/help/41-How-to-find-and-change-the-email-address-used-for-notification-email