What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is a SMTP account and how to set it ?

    Asked by plugo on January 13, 2016 at 03:18 PM

    What is this?


    To be able to send emails from this address we must verify your email address. Please copy the verification code below to the SMTP Account Wizard:
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    JotForm Support

    Answered by Kevin_G on January 13, 2016 at 07:42 PM


    Thank you for contacting us.

    You received that email because you have tried to configure a custom email sender, in other words, you tried to send email Autoresponders or Email Notifications using your own email address, you can find more info about it and how to do it on this guide : http://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form 

    Do let us know if you need more help or have more questions, we will be glad to assist you.