Just upgraded to bronze plan, but I am a sub-user. Can we apply that change to the entire account?

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    arthur_otabo
    Asked on January 13, 2016 at 04:10 PM
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    Jeanette
    Answered on January 13, 2016 at 08:53 PM

    We have refunded this subscription, so please go ahead and login with the right account and upgrade.

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    arthur_otabo
    Answered on January 21, 2016 at 12:29 PM

    Hello, It took about a week for me to gain access to our full account and now the full year pricing is not available. Would it be possible to extend the original discount to us as we had attempted to purchase a full year initially?

     

     

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    Jeanette
    Answered on January 21, 2016 at 02:06 PM

    Unfortunately the offer is over. Let me find out a way to get this back to you.

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    arthur_otabo
    Answered on January 21, 2016 at 02:12 PM

    Actually, now that I have access to our master account, I have realized that our current pricing is just fine for us and we would like to keep our pricing as is. Thank you!