What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No "Thank You for Your Submission" after submitted on a mobile device

    Asked by vsquaredevents on January 13, 2016 at 04:52 PM

    When the form is submitted through a mobile device, a blank screen pops up instead of "Thank You."

    Page URL:

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    JotForm Support

    Answered by EltonCris on January 13, 2016 at 09:48 PM

    I can't seem to reproduce the problem. The thank you message is visible on the thank you page after submitting a clone of your form

    Are you still experiencing this problem? If yes, is there any specific steps to reproduce this problem on a mobile device?

    We'll await your reply. Thanks!