What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is disabled after being published to facebook and it says contact us.

    Asked by mellis0918 on January 13, 2016 at 05:52 PM

    This if my first form and it says it is disabled after being published to facebook.  If i click "contact us" on my facebook page it brings up the error.

     

    Also I do not want the facebook button to say "contact us".  I want it to say "Order Here".

     

    Thanks

     

    Mallie Ellis

    sugarbellescookiesky@gmail.com

    Page URL:
    https://www.facebook.com/SugarBellesCookies/?ref=hl

  • Profile Image
    JotForm Support

    Answered by jonathan on January 13, 2016 at 10:49 PM

    We apologize for the inconvenience caused. I have checked the form http://www.jotform.us/form/60126978500152 and found that it was wrongly disabled by the Phishing filter due to the field that ask for the Facebook username on the form.

    I have corrected this and reinstated the form. Please check again on your facebook page.

    Let us know if issue still remains.

    Thanks.

     

  • Profile Image
    JotForm Support

    Answered by jonathan on January 13, 2016 at 10:51 PM

    I checked your facebook page and I see the form now.