How to forward recipient results to another email address?

  • atlantaalumnaedst
    Asked on January 13, 2016 at 7:32 PM
  • Ashwin JotForm Support
    Replied on January 14, 2016 at 1:53 AM

    Hello atlantaalumnaedst,

    If I understand your question correctly, you want to send submission email to another email address. Is that correct?

    You will need to edit your form's existing email alert and add the desired email address in the "Recipient Email" field. The following guide should help you:  http://www.jotform.com/help/41-How-to-find-and-change-the-email-address-used-for-notification-email 

    If you want to send submission emails to more than one email address, there are two options available to achieve your requirement:

    #1. You can add multiple email addresses separated by comma and a space and add it in the "Recipient Email" field of your form's notification email alert. The following guide should help you:  http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients 

    #2. You can add one new email alert for every email address you want to send submission emails to and set the "Recipient Email" to desired email address. The following guide should help you add new email alert:  http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!