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    Deleted submissions were not deleted from coresponding spreadsheets

    Asked by ophoslyon on January 14, 2016 at 04:32 AM

    Hi,

    I deleted some submissions (doubles, tests) using the submissions dashboard but they were not deleted from my spreadsheet. Is their a way to make the disapear from the spreadsheet?

    Thanks!

    Page URL:
    https://form.jotformeu.com/53022149563350

    Submissions google spreadsheet delete
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    JotForm Support

    Answered by Charlie on January 14, 2016 at 10:43 AM

    I presume you are referring to the Google Spreadsheet integrated to your form? I believe deleting submissions in your form's submissions list will not remove it on the spreadsheet. You can manually remove the submission in your spreadsheet OR you can just remove the integration then re-integrate. Re-integration will load all the existing submissions to the new spreadsheet. This means if you have deleted a submission in your form's submissions page, then they will not be loaded in your Google spreadsheet once you have re-integrated.

     

    Do let us know if you need more information on this.