What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    URGENT: WorldPay Payment Response Failed

    Asked by scotsail on January 14, 2016 at 04:37 AM

    Hi,

     

    Have received a notfication from worldpay that the callback response http://www.jotform.com/ipns/worldpay.php has failed:

     

    NOT OK

    HTTP Status: 521

     

    This was from my form 'New WorldPay Payment Form'

     

    Is this a temporary issue ?

     

    Thanks for your help

     

    Graeme

    worldpay worldpay payment payment form JotForm status
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    JotForm Support

    Answered by BDAVID on January 14, 2016 at 10:52 AM

    Thank you for letting us know about this, I will report this to our second level, you should be updated via this thread.

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    JotForm Support

    Answered by NeilVicente on January 20, 2016 at 02:12 AM

    Hi Graema,

    Can you tell us the date and time of the notification sent to you by WorldPay?

    Thanks!