What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Dropbox Forms and Upload Quota

    Asked by david guigue  on January 14, 2016 at 06:53 AM

    Hi,
    Before signing up, I need these 2 questions answered :

    1- When using dropbox forms, if my users upload a file to my dropbox, will this count in the data upload monthly allowance ? (should not, since it's dropbox... but better sure than sorry !)

     

    2-

    Do these submissions count in the monthly allowance of form submissions ?

     

    Thanks in advance.

    dropbox and Submissions thanks count
  • Profile Image
    JotForm Support

    Answered by mert on January 14, 2016 at 11:39 AM

    Hi there,

    If you integrate your form with Dropbox, it also stores the uploaded file on our servers, so it does have an effect on your account's "Upload Space". Because, the first location of the file must be in JotForm's servers, then it is stored in Dropbox.

     

    For further information, please let us know.

    Thanks.

  • Profile Image
    JotForm Support

    Answered by mert on January 14, 2016 at 11:41 AM

    Also, I moved your second question into another thread. You can access it from the link below:

    http://support.jotform.com/answers/744982

     

    It will be answered right away.