What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I believe that you are referring to download all the attached files from a JotForm. I see that there are more than 1000 uploads on your JotForm titled "Masters Champions League 2016". Since there is a limit of 250 files or 250MB of size, if you are trying to download all the files at once you may be experiencing some issues. This information will be provided on your screen after clicking on Download all Uploads button in the submissions view.
So, please select the submissions manually by holding Shift/Ctrl Key on a larger grid to limit the number of files to be downloaded and then try downloading the files.
Hope this information helps! If you are referring to something different or need any further assistance, please let us know. We will be happy to help.