Error Message on Form Submission -#2

  • AquaticRealm
    Asked on January 14, 2016 at 10:12 AM

    I created a form submission page in Dec 2015 and Tested it to make sure it worked, and it did.  Now in January 2016, when a customer and myself tired to use again, I received an error message that Method Not Allowed.  The requested method POST is not allowed for the URL /index.html.  Apache/1/3/41 Server at aquaticrealmscuba.com Port 80

    While the request was still sent to our e-mail, it appeared to the customer that the request did not work.

    Can you assist with what needs to be done to eliminate this error messages for our customers?

     

    Jotform Thread 744884 Screenshot
  • victor
    Replied on January 14, 2016 at 12:52 PM

    While reviewing your form, I was able to replicate the issue. Could you please indicate if you are trying to pass values into your page?

    I did notice that you have the option SEND POST DATA enabled.

    Error Message on Form Submission   #2 Image 1 Screenshot 20

    If you remove this option in the Preference option, you should no longer get the error.

  • AquaticRealm
    Replied on January 14, 2016 at 3:37 PM

    I made the change and the Submission form works again.  Thank-you

  • Kevin Support Team Lead
    Replied on January 14, 2016 at 6:39 PM

    On behalf of my colleague, you're welcome.

    Do let us know if you need more help, we will be glad to assist you.

    Regards.