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TheShowprosAsked on January 14, 2016 at 12:01 PM
My credit card didn't work because it was stolen and I didn't update with you. I want to stay on the same plan I was on. Your system will not let me update. HELP!
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David JotForm SupportReplied on January 14, 2016 at 1:57 PM
Hi,
I checked your account and it looks like you have signed up at the yearly promotional price for a Silver subscription. Did you want to keep this subscription? If not, we can refund your payment and provide you with a link to continue on your subscription pricing.