- Bruce NortonAsked on January 14, 2016 at 01:31 PM
Unfortunately I have forgotten my password for your site. I have tried, several times now, to request a reset password path; however, I have never received an email with the link required to change the password (no email on the server, nothing in junk mail, nothing in main mail, etc.)
Any help with this problem would be greatly appreciated.
- JotForm SupportKevin_GAnswered on January 14, 2016 at 03:50 PM
We apologize for the inconvenient.
The email is not being sent because your email address is in our bounce list, I have removed it and you should receive your email now, please try again and let us know if you still not receive it.