What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to avoid my forms to get over quota ?

    Asked by Internationalcenter on January 14, 2016 at 02:05 PM

    Hello!

    We have just paid for a $79-subscription plan and we can not edit the following form:

     

    https://submit.jotformz.com/submit/53624217815657/

    Moreover, when we send the form a message pops out; overquota.

    Please could you give us some guidelines about this?

    Waiting for your reply,

    Jenny

    message hello and subscription plan
  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 14, 2016 at 04:37 PM

    Hi,

    You are receiving the over quota message since you have created your form using a guest account, would you like to move it to the account with username Internationalcenter  or another account? 

    Do let us know and we will move it, then you will not receive the over quota message anymore and your form will work as you need.

    We will wait for your response.

    Regards.

  • Profile Image

    Answered by Internationalcenter on January 14, 2016 at 04:53 PM

    Yes, please move it to internationalcenter.

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 14, 2016 at 06:05 PM

    Hi, 

    It has been moved, please check it and do let us know if is everything correct now.

    Thanks.

  • Profile Image

    Answered by Internationalcenter on January 14, 2016 at 06:29 PM

    Thank you very much Kevin, everything its ok now.

     

    Regards.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 14, 2016 at 07:44 PM

    You're welcome.

    Great to know that everything is working fine now.

    Feel free to contact us anytime if you need more help, we will be glad to assist you.

    Regards.