PayPal button is not appearing when selecting PayPal in payment option

  • warriormt
    Asked on January 14, 2016 at 3:11 PM

    THE "PAY WITH PAYPAL" BUTTON HAS DISAPPEARED

    PLEASE ADVISE

    TIA

    note i do have conditional logic hiding the paypal wizard IF that method of payment is not chosen, however its still not showing up when paypal payment is selected

  • Kevin Support Team Lead
    Replied on January 14, 2016 at 5:52 PM

    Hi,

    I tested your form and I can see it's working fine, I have selected PayPal as payment method and selected a product as well, and I can see the PayPal button is shown.

    PayPal button is not appearing when selecting PayPal in payment option  Image 1 Screenshot 20

    Are you still getting the issue ? 

    Do let us know, and if possible share us a screenshot about the issue, we will be glad to assist you.

    Regards.

  • warriormt
    Replied on January 14, 2016 at 10:46 PM
    thanks for your prompt response
    youre customer support is stellar
    the button only appears when an item is selected, i now know this. it works
    fine.
    thanks again
    ...
  • Boris
    Replied on January 15, 2016 at 2:54 AM

    On behalf of my colleague, Kevin, you are most welcome. :) We very much appreciate your kind praise, as we do strive to do our best.

    If you need assistance with anything else, please don't hesitate to open a new support thread about it, and we will be happy to assist.