How to hide empty fields on email notification ?

  • Profile Image
    Asked on January 14, 2016 at 03:14 PM

    Hello again,


    I would like empty fields NOT to show on the emails, both to us and to form filler. 

    I saw the note saying this only works on the Default Email. How do find / set up the emails to use only the default? 

    Can I still customize the contents of the email if I use the default template?



  • Profile Image
    Answered on January 14, 2016 at 06:08 PM


    Thank you for contacting us.

    You can hide empty fields in your email notification by following this guide : 

    However, if you do it, will not be able to edit the template, if you do it, then empty fields will be displayed in the email notification.

    Hope this helps.