What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
With our forms, all form responses are submitted to our servers. You can set it up so that the submissions are automatically deleted from our servers by using the Auto Delete Submissions app:
If that is still not an option and you do not want your form responses to ever reach our servers, you can also purchase the JotForm Application that you can host on your own website / server. This would ensure that all data is collected on your end, and it would not go to our servers.
Do keep in mind that the self-hosted version of the JotForm Application doesn't have access to our widgets, but it comes with the full source code so that you or your developers can customize it to your liking.
Please let us know if you need further clarifications or assistance, and we will be happy to help.