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  • Profile Image

    Email notification lost Jotform style formatting

    Asked by cashflowgroup on January 15, 2016 at 01:35 AM
    Ok, got the email deal down. Now, though, for some reason when the form is emailed it has lost it’s nice JotForm style formatting that it had – see below the nicer formatting I’m talking about.

    Now it is seems to just be all left justified w/ no formatting when it comes, See at the very bottom a sample of how it looks now. Not sure what else I did when I changed emails but apparently something.



    Art W Schnitzer
    President
    The Cash Flow Group, Inc.

    www.thecashflowgroup.com

    PH 954.919.0070
    FX 954.919.0073

    This electronic communication and any file attached to it are intended solely for the person to
    whom it is addressed and may contain information that is confidential, legally privileged,
    protected by privacy laws, or otherwise restricted from disclosure to anyone else. If you have
    received this electronic communication in error, please immediately notify the sender by reply
    email, delete it from your computer, and destroy any printed copy of it. Any use, duplication,
    distribution, or dissemination of this electronic communication by anyone who receives it in error
    is strictly prohibited. Thank you.
  • Profile Image
    JotForm Support

    Answered by Chriistian on January 15, 2016 at 01:41 AM

    Hi,

     

    I checked your most recent email notifications and it seems to be styled in the correct format as expected.

    Have you attached a screenshot in your email? I'm afraid I cannot see it in the forum. Please try sending it again so we can further investigate the issue.

    Here's a guide on how to insert screenshots to the forum: How to add screenshots images to questions in support forum

     

     

    I will wait for your reply,
    Regards.

  • Profile Image

    Answered by cashflowgroup on January 15, 2016 at 09:47 AM
    I did have a screen shot of the way it was before I changed emails and below it the way I’m getting it now. They were at the bottom of the email I sent.


    Art W Schnitzer
    President
    The Cash Flow Group, Inc.

    www.thecashflowgroup.com

    PH 954.919.0070
    FX 954.919.0073

    This electronic communication and any file attached to it are intended solely for the person to
    whom it is addressed and may contain information that is confidential, legally privileged,
    protected by privacy laws, or otherwise restricted from disclosure to anyone else. If you have
    received this electronic communication in error, please immediately notify the sender by reply
    email, delete it from your computer, and destroy any printed copy of it. Any use, duplication,
    distribution, or dissemination of this electronic communication by anyone who receives it in error
    is strictly prohibited. Thank you.

    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on January 15, 2016 at 12:23 PM

    What is the form in question? I checked your form: http://www.jotform.us/form/60086189939167, and I think you are referring to this:

    To fix this, simply delete the notification, and create it again, it should not take more than 5 minutes: http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Let us know if you need more help, we will be glad to assist you.