What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Register button goes to a thank you page and not Paypal.

    Asked by pitterpatties on January 15, 2016 at 03:23 AM
    Register button goes to a thank you page and not Paypal.
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    JotForm Support

    Answered by Kiran on January 15, 2016 at 08:48 AM

    As I check your JotForm, I see that there is no amount being calculated which is resulting to display Thank you page. When the payable amount is zero, it will not be redirecting to PayPal page.

    I see that our colleague Chriistian has assisted you in fixing the conditions and calculations on the other thread and on your new JotForm, I see that the form is now redirecting to PayPal page without any issue. 

    Please get back to us if you need any further assistance. We will be happy to help. 

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    Answered by pitterpatties on January 15, 2016 at 09:35 AM

    Yes, Christian has worked out all my problems, but still needs some tweaks.

    Is there a way that the information someone selects can go to the cart?
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    JotForm Support

    Answered by Kiran on January 15, 2016 at 10:49 AM

    Glad to see that the issues are now resolved. Since your question is not related to this thread topic, I've moved it to a separate thread and shall be addressed there shortly.

    http://www.jotform.com/answers/746014

    Thank you! 

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    Answered by pitterpatties on January 15, 2016 at 11:51 AM

    Thank you. I will check the new thread. Sorry for my wrong posting.