What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Conditional Email Alerts No Working!! Second Time This Week

    Asked by troyschreifels on January 15, 2016 at 09:43 AM

    Our conditional email alerts are not working when someone submits a form.  This is the second time this week that this has occurred.  You shared earlier in the week that you were re-designing the conditions template on your side.  It's down again.  I need it resolved ASAP.  Please advise when fixed!


    See form and data that have been submitted today that don't work!!



    Page URL:

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    Answered by troyschreifels on January 15, 2016 at 10:44 AM

    I resolved this.  Thanks

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    JotForm Support

    Answered by Kevin_G on January 15, 2016 at 01:01 PM


    Great to know that.

    Please, do not hesitate to contact us if you need help or have questions, we will be more than happy to assist you.