Print submissions only prints top line. Why?

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    whatlink
    Asked on February 11, 2012 at 08:12 PM
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    idarktech
    Answered on February 12, 2012 at 12:19 AM

    Hi there,

    Can you please provide more details? If you can also provide screenshots then that would be a big help for us to find what exactly the problem is. Thanks in advance.

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    whatlink
    Answered on February 12, 2012 at 04:46 AM
    New response received
    Hi
    I submitted my form to myself?
    Heading? Dashes no ticks?
    Email received looks like this?
    Page down to see print.Its html now?
    I have been in compose email and it seems to be incorrect ie it has 'use text' when text is displayed?
    btw - all previous forms have been great thanks.
    I use Dreamweaver 8 and embed script.
    Ken
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    idarktech
    Answered on February 12, 2012 at 06:03 PM

    Ken,

    Apologies, but I don't get what you mean. Can you please post here your website URL if the form is already embedded? If not, please post your form URL instead.

    Also, if you would be so kind to post screenshots which describes what really the problem is, then we would be very thankful for that. Thank you.

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    whatlink
    Answered on February 13, 2012 at 04:06 AM
    New response receivedHiThe URL is protected so you will not gain access:-http://www.winscombebowlsclub.co.uk/members/availability.htm However, here is the source code and line 134 has jotform script for embedded form.There are 3 other forms lower down but I am not concerned with these at this time, although I just used hyperlink to them and they worked fine.?On my embedded form http://www.jotform.com/?formID=20415321348 Is my email alerts set correctly?I need a response email to me in text when someone clicks their checkbox. They should see 'Thank you you have sent an email to Ken Whatling'Nothing else required. The email to me used to be a copy of the form showing their submission. Please note that error is when I print. On iphone 4 I get html?On PC I get 3 pages of HTMLHelp please?Ken






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  • Profile Image
    idarktech
    Answered on February 13, 2012 at 06:37 AM

    Hi,

    Please correct me if I'm wrong, you've received an html version of your notification instead of text and this is the reason why you're having difficulties when printing every notifications? 

    If my guess is right, then I would suggest not to use the matrix tool. Try to replace it with check box tool, with this, only those selected answers will be seen on your notification message. After that, you have to recreate your notification to update its form variables.

    I think it would be easier if you'll clone this form: http://www.jotform.com/form/20433928553?

    If I have misunderstood your question, I would be very thankful if you can add a more detailed explanation. Thanks, I'll wait for your reply.

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    whatlink
    Answered on February 13, 2012 at 08:49 AM
    New response receivedI am very impressed with your thoroughness. many thanks . This works great. Just what I needed.
    Well done
    ken