What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Formless (Blank) Lightbox

    Asked by jmancinelli on January 15, 2016 at 10:02 AM

    I really like the way the Lightbox looks when I preview it in the Jotform portal. When I post the script on my website to embed it as a Lightbox or a Feedback Form, the box pops up, but there is no form in it! Any suggestions?

    feedback form JotForm POST preview
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    JotForm Support

    Answered by david on January 15, 2016 at 12:41 PM

    Hi,

    I checked both our lightbox embed code and the Feedback embed code, both worked in my test page without issue. Would you mind sharing the page you have the form added to?  We will be happy to have a look to see what may be blocking the popup.

  • Profile Image

    Answered by jmancinelli on January 15, 2016 at 04:47 PM
    I don't have it on a page now because it doesn't work, but I want to put it
    there! It's just not pulling the form in for some reason... everything else
    looks good. I'll get back to you with a link tonight after the work day.
    Thanks!
    Jared Mancinelli, President
    888-590-2248
    ...
  • Profile Image

    Answered by jmancinelli on January 15, 2016 at 04:49 PM

    Hi David, here is a link for the nutra form -

     http://worldprocessing.org/jotformtest/

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    JotForm Support

    Answered by david on January 15, 2016 at 06:43 PM

    I tested the lightbox code from your page in my test page and it worked without issue.  The code should work on Wordpress.  There may be an issue with some of the broken links from images:

    Can you try embedding using an iFrame to see if that will allow the form to load?

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If that loads there may be an issue with scripts running in your page conflicting with the form.