Why am I not receiving my forms?

Hi, 

I posted a support ticket some days ago now regarding my forms.  For some reason, I am not receiving them.  This has occurred in the past as well.  Any information would be appreciated.

Thanks,

Harry

Hi,

I checked our logs for the address in your notifications and they are indeed failing to send.  I checked our bounce list and your address was on it.  It was placed on our bounce list due to too many rejected emails.

I removed your address from our bounce list and the emails should attempt to send once again.

I would recommend whitelisting our domains and IP's with your email provider to ensure that this does not happen again:

http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses