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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Display message after reaching submission limit

    Asked by lepacte on January 15, 2016 at 11:33 AM
    Hi!
    This project is now closing in and I need to start working with this. However I still have problems with the sign-up limit.

    This for is now full (sign up max limit is set to 1), but the warning message is not showing until I try to sign up…which is not as I was told how it´s suppose to work. Is there a setting that I have missed?

    Can you please check and get back to me?

    https://form.jotformeu.com/52983004303347
    Thanks
    Petter
    PETTER BENDELIN
    +46(0)73-6297353
    LE PACTE AB
    Erik Dahlbergsgatan 46
    S-115 57 Stockholm
    petter.bendelin@lepacte.se
    www.lepacte.se

  • Profile Image
    JotForm Support

    Answered by Kiran on January 15, 2016 at 12:15 PM

    I've changed the form submission limit to 3 and sent 2 test submissions. Now, the form is automatically disabled on your account since it has reached the submissions limit. Since there is already a submission and the submission limit is set to 1 the form is loading and displaying the error message after submitting the form. You can now enable the form on your account now and change the submission limit on your JotForm.

    Hope this information helps! 

  • Profile Image

    Answered by lepacte on January 18, 2016 at 03:32 AM

    Hi!
    Thanks for your help!
    Now I see that its working when using the jot form link. However I need to embed this form into a section on a page and when I do that the form is shown like normal.

    How can I solve this?

    Best

    Petter

  • Profile Image
    JotForm Support

    Answered by Kiran on January 18, 2016 at 08:43 AM

    It should display the error message even the form is embedded. Could you provide us with the URL of the webpage where you are embedding the form? This would help us to take a look at the issue and investigate it further.

    We will wait for your response. Thank you!

  • Profile Image

    Answered by lepacte on January 18, 2016 at 10:47 AM
    Hi!
    Thanks for looking into this!
    You´ll find the test site at:
    http://lepacte.se/projects/trials2016/
    login:
    jotform
    pass:
    jotform
    Thanks
    ¨Petter
    PETTER BENDELIN
    +46(0)73-6297353
    LE PACTE AB
    Erik Dahlbergsgatan 46
    S-115 57 Stockholm
    petter.bendelin@lepacte.se
    www.lepacte.se
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on January 18, 2016 at 12:11 PM

    As I test your webpage, I see that the form is embedded using source code. Could you try re-embed the form using iframe embed code to see if that works. Please refer to the guide below that can help you in getting the iframe embed code of your JotForm.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If the issue still persists, please let us know. We will be happy to help.

     

  • Profile Image

    Answered by lepacte on January 19, 2016 at 06:45 AM

    Hi!
    Great, thanks it´s working with the iframe!

    Is it possible for me to make the modifications of css code of the error message/sign up form in the css of my webpage or should I work with all modifications inside the form on your platform?

    Thanks
    Petter
    PETTER BENDELIN
    +46(0)73-6297353
    LE PACTE AB
    Erik Dahlbergsgatan 46
    S-115 57 Stockholm
    petter.bendelin@lepacte.se
    www.lepacte.se
    ...

  • Profile Image
    JotForm Support

    Answered by Kiran on January 19, 2016 at 07:56 AM

    Great!! Glad to see that the issue is now resolved for you. Your other question is moved to a separate thread and shall be answered there shortly.

    http://www.jotform.com/answers/748429

    Thank you!