- kurufootwearAsked on January 15, 2016 at 12:10 PM
I have integrated my form with Google Spreadsheet and it will not pull the information over when a new form is submitted. I have added new columns into the spreadsheet and I know that some people had problems with their spreadsheets after they did that. If I re-integrate the form the new information appears but I don't want to keep re-integrating every time it stops pulling the information over. Any suggestions?Page URL:
- JotForm SupportMikeAnswered on January 15, 2016 at 03:04 PM
Unfortunately, we do not have an option to connect form to some custom Google Spreadsheet.
However, there is a way to reset integration without making new spreadsheet. To do this you will need to change any field label on form or add a new field, it will automatically reset associated spreadsheet to default format once you receive a new form entry.
If you need any further assistance on this, please let us know. Thank you.