What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Integrated Google Spreadsheet not updatingAsked by kurufootwear on January 15, 2016 at 12:10 PM
I have integrated my form with Google Spreadsheet and it will not pull the information over when a new form is submitted. I have added new columns into the spreadsheet and I know that some people had problems with their spreadsheets after they did that. If I re-integrate the form the new information appears but I don't want to keep re-integrating every time it stops pulling the information over. Any suggestions?
google spreadsheet integration
Unfortunately, we do not have an option to connect form to some custom Google Spreadsheet.
However, there is a way to reset integration without making new spreadsheet. To do this you will need to change any field label on form or add a new field, it will automatically reset associated spreadsheet to default format once you receive a new form entry.
If you need any further assistance on this, please let us know. Thank you.