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  • Profile Image

    Get_Referrer widget does not seem to capture data on js embedded form

    Asked by lmforms on January 15, 2016 at 06:12 PM

    The widget is installed. When I view source code of the web page where the form is embedded I can see the source code for the widget is there.

    <img src="//events.jotform.com/jsform/60145340352141/?ref=&amp;res=2560x1440&amp;eventID=1452899224939_60145340352141_QXA16ju&amp;loc=https%253A%252F%252Fwww.no-tillfarmer.com%252Fdryland-signup%253Futm_source%253DSL2016ALKI" style="display: none;">

    I'm using "?utm_source=SL2016ALKI" but the data isn't captured in the submission nor sent in notification.

    I also have installed the widget "Get Visitor Location" and it IS working as it should.

    Page URL:
    https://www.no-tillfarmer.com/dryland-signup?utm_source=SL2016ALKI

    JotForm source get referrer
  • Profile Image

    Answered by Ben on January 16, 2016 at 11:13 AM

    I took a look at the page and I see that you have embedded the following form: https://form.jotform.com/form/60145340352141 by using js embed code.

    What I would suggest is to use the iframe embed code instead since it is very likely that there is some conflict that is causing some issues with the form functionality.

    You can get it as shown here: How to get the jotform iFrame Code

    Now I would also like to mention that recently Get Referrer widget got changed a bit and there are now 2 widgets that you can embed - each doing its own thing:

    Get Referrer

    Get Form Page URL

    Where the later is working as the first was working before. You do however seem to be after the first - Get Referrer widget, so after embedding the form with the code above, it should work for you right away.

    Do however let us know how it goes.

  • Profile Image

    Answered by lmforms on March 10, 2016 at 05:19 PM

    Using the iFrame code worked as you suggested.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 10, 2016 at 06:21 PM

    On behalf of my colleague, you're welcome.

    Do let us know if we can assist you in anything else, we will be glad to help.