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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can you put a personal image on the thank you page of a form?

    Asked by ag18 on January 15, 2016 at 11:26 PM

    I tried putting my own logo on the thank you page (after the form has been submitted) but the picture won't load when published. I have no idea what I'm doing wrong.

    Screenshot
  • Profile Image

    Answered by Ben on January 16, 2016 at 03:38 PM

    I took a look at the following form: and I see what you mean.

    This is because you have used relative link instead of the non relative one.

    Based on the link I believe that this is the one that you wanted to show:

    The link to it is: https://files.jotform.com/jufs/forum/ag18/1452917943JFW.jpg

    This is the link that you have added to the form: ../uploads/forum/ag18/1452917943JFW.jpg

    So to rectify this, all you would need is to click on the picture in the Thank you setup and change the link in the the above one - https://files.jotform.com/jufs/forum/ag18/1452917943JFW.jpg

    Once you do it should work for you.

    Do let us know how it goes for you and if you need any assistance with the same.

  • Profile Image

    Answered by ag18 on January 16, 2016 at 10:16 PM

    Thank you so much! It worked perfectly :) Thank you for the help.

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    JotForm Support

    Answered by Mike_G on January 17, 2016 at 01:13 PM

    On behalf of my colleague, Ben, you're most welcome! Please feel free to contact us if you have any questions or concerns regarding your account or your forms. Thank you.