What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Embedded Form : Form will not process on my website, says "please wait"

    Asked by jtmorice on January 16, 2016 at 02:19 AM
    Page URL:
    http://www.janebradleyphotography.com/?page_id=8379

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 16, 2016 at 08:06 PM

    Hi,

    I tested the form in your website and I was able to reproduce your issue and I also could see an error in the web console : 

    However, I was able to submit the form using the direct link : 

    Please, try re-embedding your form using the IFrame method, you will find the steps here : http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Do let us know if it helps, we will be glad to assist you if it does not.

    Regards.