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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Field Manager : App is not loading forms, data have been transferred to EU Servers

    Asked by afckredieten on January 16, 2016 at 05:03 AM

    Hello,

    For some day's now the field manager is not working, i'v tried everything different browser, the tips from the forum see that i was on www.jotform.com removed the field manager in my api settings, logged out, in and so one....

    nothings seems to work.

    JotForm settings www Integrations Field Manager different
  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 16, 2016 at 11:56 PM

    Hi,

    We apologize for the inconvenient.

    I tested the app and I can see it's working, I was able to duplicate fields from one form to another, I could also change the order of the fields in the form.

    Could you tell us the specific thing that you are unable to do please ? 

    We will wait your response.

    Regards.

  • Profile Image

    Answered by afckredieten on January 17, 2016 at 04:47 AM

    Hy

    It blocks on "loading forms" please wait. This for over 30min already

    http://fieldmanager.jotform.io/

    could it be that theire is a problem from within europe?

    i removed already 2 the api and started it over

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 17, 2016 at 12:00 PM

    Hi,

    Thank you for the additional information, now I was able to replicate your issue, I will report it to our second level and one of our developers will take a look at the issue, you will be notified when it's solved via this thread.

    Thanks.

  • Profile Image

    Answered by afckredieten on January 24, 2016 at 10:29 AM

    Hello,

     

    For over a 7days i'm waiting for a response? The field manager is still not working. I really need it yesterday. I need to merge 2 quite complex forms, that i cant rebuid from scratch. (one of them has 300 fields en 100 conditions).

    Why didn't i here back from you guys?

  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 24, 2016 at 11:49 AM

    Hi,

    We apologize for the inconvenient.

    Unfortunately, we have not received any news from our second level, I can see it's assigned to one of our developers, I will submit a reminder in order to get updates about the progress on this thread, if we got some , we will let you know via this thread.

    Thanks.