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Using a domain to Forward/Mask the JotForm and the Themes sometimes do not loadAsked by Jrdpa on January 16, 2016 at 11:20 AM
After publishing a form, I create a unique URL/Domain for easier marketing. Usually, the forms load and work perfectly after publishing (by both the jotform url and the new domain that is forward/masked). However, within a day or so, the background/themes do not load with the form. This applies to multiple devices, networks, and browsers. It seems to be intermittent after that. I cannot seem to locate any obvious errors that might cause that.
For Example: https://form.jotform.com/60148081722147
and forwarded URL: http://SnowFreeMe.com
The forms are great. I just need to make sure they always load correctly.
Thank you for contacting us.
I checked the link to your website and I reloaded it several times and the background image always loaded.
I would suggest you to use the IFrame method to embed your form : http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Please, do let us know if it helps.