Full Name field : field can not be filled due to conflicts with the website where is embedded on

  • shadowcliff
    Asked on January 16, 2016 at 1:43 PM

    For some reason the form, when embedded on my webpage, won't allow a person to populate the Full Name line on our contact form. I've tried deleting it and adding it again, but nothing has changed.

  • Kevin Support Team Lead
    Replied on January 17, 2016 at 2:59 AM

    Hi,

    I checked your website and I can see there is a conflict in your website, seems like a filed is being displayed over the field and this is the reason why the field can not be filled :

    Full Name field : field can not be filled due to conflicts with the website where is embedded on  Image 1 Screenshot 30

    I would suggest you to remove the property shown in the image below in order to allow your users to fill the field :

    Full Name field : field can not be filled due to conflicts with the website where is embedded on  Image 2 Screenshot 41

    Try doing it, it should fix the issue.

    Do let us know the result, we will be glad to assist you.

    Regards.

  • shadowcliff
    Replied on January 18, 2016 at 11:48 AM

    Thank you! That worked.

  • victor
    Replied on January 18, 2016 at 1:41 PM

    On behalf of my colleague, you are welcome. If you have any other question, please do not hesitate contacting us. We will be glad to assist.