What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to build a form but every time I try to edit "text" I get an error telling me to contact you.

    Asked by RoyalFamilySB on January 16, 2016 at 04:27 PM
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    JotForm Support

    Answered by EltonCris on January 17, 2016 at 05:20 AM


    When I check your form on the form builder, it seems to work just fine. I can also save your form from here.

    Are you still experiencing that problem when you edit a text? Can you please take a screenshot of the error so we can check it here?


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    Answered by RoyalFamilySB on January 17, 2016 at 12:47 PM
    After about 20 minutes of it jamming up on me, it suddenly started working
    again. Thanks.
    Sandra Edgar
    Child Placement Coordinator
    Royal Family Kids of Santa Barbara
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    JotForm Support

    Answered by Chriistian on January 17, 2016 at 09:22 PM

    I am glad to know that your issue has been fixed. Do inform us if you have any other concerns.