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tturianoAsked on January 16, 2016 at 6:40 PM
When a customer arrives at my form, I would like all the fields to be blank. How do I make the form fields be blank when a customer first arrives at the form, instead of being filled out. See form below...all the fields are filled-out with a random selection. Not sure how that happened. The form fields should be blank, a clean slate for a new customer to fill in.
Thanks, TT
Page URL: https://form.jotform.com/40388162697162 -
Welvin Support Team LeadReplied on January 17, 2016 at 9:01 AM
Actually, that is just a saved data in your browser for the form. Autofill is enabled in your form which is causing this.
http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature
You may consider disabling this if you don't want users to see the previously filled data in the form.
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tturianoReplied on January 17, 2016 at 6:47 PMActually it was filled by Jotform when I clicked “Fill Form” in Preview mode.
But then, I couldn’t unfill it.
Is there a way to unfill it?
******************************
Thomas Turiano
Select Peaks Publishing
3948 Hawthorne Lane
Wilson, WY 83014
Phone: 307-690-3296
tturiano@selectpeaks.com
Guiding and Books:
http://www.SelectPeaks.com
Music with Valerie Seaberg:
http://www.Tom-Val.com
American Packrafting Association
http://www.packraft.org
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MikeReplied on January 18, 2016 at 5:05 AM
I have disabled the Autofill option on your form, so that the form will no longer save the input data.
Please note that even when the autofill is enabled, it is working on a per browser basis. It means that form users will not see any profiled data of other users.
If you need any further assistance, please let us know. We will be happy to help.