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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form filled-out by default, instead of blank?

    Asked by tturiano on January 16, 2016 at 06:40 PM

    When a customer arrives at my form, I would like all the fields to be blank. How do I make the form fields be blank when a customer first arrives at the form, instead of being filled out. See form below...all the fields are filled-out with a random selection. Not sure how that happened. The form fields should be blank, a clean slate for a new customer to fill in.

    Thanks, TT

    Page URL:
    https://form.jotform.com/40388162697162

    form filled Selection
  • Profile Image
    JotForm Support

    Answered by Welvin on January 17, 2016 at 09:01 AM

    Actually, that is just a saved data in your browser for the form. Autofill is enabled in your form which is causing this. 

    http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature

    You may consider disabling this if you don't want users to see the previously filled data in the form.

  • Profile Image

    Answered by tturiano on January 17, 2016 at 06:47 PM
    Actually it was filled by Jotform when I clicked “Fill Form” in Preview mode.
    But then, I couldn’t unfill it.
    Is there a way to unfill it?
    ******************************
    Thomas Turiano
    Select Peaks Publishing
    3948 Hawthorne Lane
    Wilson, WY 83014
    Phone: 307-690-3296
    tturiano@selectpeaks.com
    Guiding and Books:
    http://www.SelectPeaks.com
    Music with Valerie Seaberg:
    http://www.Tom-Val.com
    American Packrafting Association
    http://www.packraft.org
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on January 18, 2016 at 05:05 AM

    I have disabled the Autofill option on your form, so that the form will no longer save the input data.

    Please note that even when the autofill is enabled, it is working on a per browser basis. It means that form users will not see any profiled data of other users.

    If you need any further assistance, please let us know. We will be happy to help.