When people hit submit, it tends to freeze or not go through.

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    vsquaredevents
    Asked on January 17, 2016 at 02:48 PM

    I have had many people hit submit on the forms and the form either freezes or it doesn't go through at all. The 'Thank You" never shows up.

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    Chriistian
    Answered on January 18, 2016 at 01:54 AM

    Hi,

     

    I sent a test submission to check but I'm afraid I cannot replicate the issue. I was able to submit the form without any issue.

    I also cloned your form just to check for errors and I can still submit the cloned form without any issue.

    However I noticed that the upload limit for images is 20MB. Please make sure that the images being submitted are below 20MB.

     

    Do inform us if the issue still persists so we can investigate further,
    Regards.