Widgets: Not displaying on multipage form

  • Profile Image
    jasonsvctech
    Asked on January 17, 2016 at 04:43 PM

    widgets are not showing up on form!

    why?

     

    https://form.jotform.com/60094994329971?type=pat

     

    When you interrupt these critical components of our forms it affects your customers.

    Could you not just broadcast a banner on the site stating - all widgets will malfunction for a while so that we know why something that was working quits working all the sudden.

     

    thanks

  • Profile Image
    Charlie
    Answered on January 18, 2016 at 01:38 AM

    Apologies for the inconvenience. We have informed our developers about this issue. We will update you as soon as the problem has been resolved.

  • Profile Image
    Charlie
    Answered on January 18, 2016 at 03:16 AM

    We just received report from our developers that this should now be fixed. If the widgets are not displaying, your browser might have cached the older version of the scripts, make sure to clear your browser's cache or open the form in incognito mode to see the update. Please let us know if you are still experiencing the problem.

    Thank you for your patience. And apologies for the inconvenience.