Required field message appears before any chance of filling them?

  • La_Facultad_Invisible
    Asked on January 17, 2016 at 4:53 PM

    Some strange behaviour is happening with our form:

    https://form.jotformeu.com/La_Facultad_Invisible/inscripcion

    First of all, each time the page is turn by pressing Next, all the required fields in the new page appear with a warning message. Besides, in the last page just before the Submit button there is a widget of Terms and conditions which is not shown properly, which makes it impossible to submit (furthermore, I had another widget, the bootstrap switch, which did not work either so I changed it by a ratio button).

    Hope you can help!

  • ScottBenson
    Replied on January 17, 2016 at 6:52 PM

    I am also experiencing this same problem with all forms, please help!

  • La_Facultad_Invisible
    Replied on January 18, 2016 at 3:53 AM

    The problem has been solved! I guess it was a general problem you had already detected and not a problem of my own form. Thanks a lot!

  • Ashwin JotForm Support
    Replied on January 18, 2016 at 9:07 AM

    Hello La_Facultad_Invisible,

    Thank for confirming that the problem is solved.

    I did test your form and it seems to work as expected. I am not able to replicate the issue. Please check the screenshot below:

    Required field message appears before any chance of filling them? Image 1 Screenshot 20

     

    Do test your form again and get back to us if the issue persists.

    Thank you!

  • La_Facultad_Invisible
    Replied on January 18, 2016 at 9:50 AM

    Now I am not able to reproduce it either, however I took a screenshot where you can see that the "Terms and conditions" widget of the last page is not shown properly (it does not appear as in your GIF).

    Hopes this helps you to determine what could have failed.

    Required field message appears before any chance of filling them? Image 1 Screenshot 20

    Anyway, as I told you before, now it is working smoothly as usual! Thanks for your quick reply!

  • beril JotForm UI Developer
    Replied on January 18, 2016 at 10:57 AM

    On behalf of my colleague, you are kindly welcome. We are glad to hear that the issue is resolved for you.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.