What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cancelation please

    Asked by Ilonita on January 18, 2016 at 03:05 AM

    Hello, please cancle this account as soon as possible. Since a while we are not using Jotform anymore, as our projekt is over. 

    As i wrote you already several mails, you requested me to cancle both of my accounts. So, this is what i am doning now. I hope, the is no more confusion and no more bill charged to our credit card. 

    Thank you! 

    Kind regards, 

    Ilona Heil 

    Page URL:
    www.rffs.de

    JotForm credit card hello
  • Profile Image
    JotForm Support

    Answered by Chriistian on January 18, 2016 at 04:28 AM

    Hi,

     

    It looks like your account is using our Free plan which means there is no subscription to cancel and you will not be billed on your credit card. Do you want us to delete your account? Please confirm so we can proceed accordingly.

     

    I will wait for your reply,
    Regards.