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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is There a Way to Re-format the PDF Attached to Notification Emails?

    Asked by harrogatehospitalradio on January 18, 2016 at 05:32 AM

    Hi there!

    Was just wondering if there was a way to re-format the PDF that is optionally attached to Notification emails. It would be nice if I was able to re-format it to look like our off-line Application forms.

    Thanks.

    Page URL:
    http://www.harrogatehospitalradio.org.uk/join/

    Emails format attached thanks
  • Profile Image
    JotForm Support

    Answered by mert on January 18, 2016 at 09:39 AM

    Hi,

    Unfortunately, there is no advanced customization on those submission PDFs. They are generated from the template of submissions which can be seen on "Submissions", so you can only add a header logo or disable the unfilled fields on it.

     

    To add an header logo to your PDF submission,

    1) First you need to access "Submissions".

     

    2) In Submissions page, just check the "Show Headers and Texts" check box. It's all done.

     

    Always feel free to contact us for your questions about our system.

    Thanks.