- tonycrowtherAsked on January 18, 2016 at 09:28 AM
I'm using the form "Friends' Contact Form in Adobe Muse, in PC and tablet versions of the website:
On the PC it works fine, but on the tablet (iPad Air) it does not appear.
This is happening on another website:
The problems will only be viewable if you go to each site both via PC and tablet.
This problem was not occurring in the past.
- CharlieAnswered on January 18, 2016 at 10:41 AM
It seems like the website itself is not mobile responsive. The form seems to try to adjust the layout but does not match the layout of your website which looks like a desktop version of it when viewed on a tablet or iPad air. Could you try re-embedding the form using the iFrame embed code so that any script code conflict would be avoided. Here's a guide on how to get the iframe code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
If you would like your website to be more mobile friendly in terms of layout, you can adjust its viewport by following this guide: https://developers.google.com/speed/docs/insights/ConfigureViewport?hl=en
I would also like to suggest making the form mobile responsive, here's a guide on how to do that: http://www.jotform.com/help/311-How-to-make-Forms-Mobile-Responsive
I hope that helps.